Improve Service Team Productivity.
Empower your team to deliver service excellence in the office or on the fly.
Standardize Multi-step Solutions
Standardize your processes and promote best practices with re-usable task list templates. Customize an activity plan with unlimited appointments and reminders — and then apply it to any user, opportunity or service case.
Email Integrations
Drive productivity and success by tracking all your contacts and email communications inside a single application. Sync Shanaya CRM with Outlook and Gmail in almost no time using our popular pre-built integrations.
Powerful search & filters
Shrink your data mountain to a molehill with our wide-ranging search criteria and filters designed for sales, marketing, service and support. And you can save favorite searches for quick recall.
File Attachments
Find a specific document related to a record without searching your entire library. Attach a file to an address book contact for easy retrieval — or hyperlink to articles stored in the cloud.
Mobile CRM
Take your office wherever you go with a feature-rich mobile-friendly CRM. Field agents can manage calendars, prepare for meetings — get a graphical dashboard view of chosen metrics — and much more, in the palm of their hand.